Thermae Palace Hotel Ostend, Ostend
About the Hotel
Set along the sandy beach, Thermae Palace offers 130 refined rooms and dining options within an Art Deco setting. As a 4-star Ostend hotel, it features amenities such as free WiFi, a fitness center, and on-site parking.
Rooms & Amenities
Rooms at Thermae Palace are designed with modern decor, providing a warm and homelike atmosphere. The accommodations include spacious bathrooms, with some sea-view rooms offering magnificent views. Each room features a flat-screen TV, a minibar, and complimentary toiletries.
Dining & Culinary Offerings
Dining at the iconic Brasserie Albert includes a menu focused on classic bistronomy, using products from the local region. Groups of up to 60 can enjoy a famous day lunch. Breakfast is served daily, featuring lovingly prepared regional dishes.
Events & Business Services
Thermae Palace features a variety of meeting and catering rooms suitable for events of varying sizes, accommodating up to 350 guests. The hotel's services cater meticulously to business needs, ensuring a professional environment for meetings and receptions.
Leisure & Local Area
Guests can enjoy access to fitness facilities and explore attractions like Leopold Park and Maria Hendrika Park nearby. Public transport options include a tram service that connects to the Ostend city center and beach access is just steps away.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Beach access
- Sun loungers
- Sauna
Room features
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers a warm atmosphere but lacks AC in the rooms. The cleanliness is acceptable despite visible damages and paint issues. The service was offhand and somewhat arrogant, making our experience a bit uncomfortable. The location, however, is the best you can find in Oostende with a prime spot near the sea. The dining experience had its ups and downs, with good food but overpriced items added to the bill without consent.
The hotel is in a fantastic location, right on top of the beach with immediate access and a short walk into town. The rooms were not clean and regularly got hot when the weather was warm, but they were very clean and comfortable. Although the dining pressure to book an expensive breakfast was a downside, the service, especially housekeeping and room service, was hardworking. The facility offers secure parking and sitting areas, making it a nice, quiet option just out of the town center.
The hotel rooms were nice and spacious with plenty of light; however, wind and rain coming through the window soaked the carpet, making it less relaxing. The service was efficient and friendly overall, but some staff members were off-hand and even arrogant at times. The location was convenient for summer stays near the beach, although facing the car park and cigarette-filled alcove was not ideal. The dining experience had a good variety, including gluten-free options, but the price per person was a bit steep. The facilities were decent, but some improvements could be made.
My stay at the hotel was a mix of positives and negatives. The rooms, despite some equipment damage and paint issues, were spacious, clean, and well-appointed, though the view from my room onto a garbage container for the price was disappointing. The service was a highlight with very professional and helpful staff, but the pressure to book breakfast for an extra cost was off-putting. The location was splendid right by the beach, offering a fantastic view, but the dining experience, while good with a decent variety, could use improvement. Overall, a stay with ups and downs.
My stay at the hotel was quite pleasant overall. The rooms, despite appearing old, were surprisingly clean, large, light, and comfy. However, they could have used better aeration. The service seemed a bit grumpy at times, with staff more focused on tasks than guest requests, but they did offer to check the room temperature. The location was unbeatable, right on the beach, providing immediate access to the seafront restaurants. The dining experience, although offering a variety of choices, had its drawbacks with unexpected charges and dark bathrooms. The facilities were adequate but could use some improvements.
The hotel offers large rooms, albeit with outdated fixtures resembling a university dorm from the 1970s. The beds are comfortable and the rooms feel clean and spacious. The service is mixed, with some inexperienced staff and occasional lapses in attention, but standout individuals like Monsieur Simon brighten the experience. The location is convenient, albeit in need of renovation, and the dining options vary in quality. The facilities meet basic expectations, but some areas require maintenance or improvement.
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